1. Shipping Methods
We ship via trusted carriers including USPS, DHL, FedEx, and UPS. The available shipping options for your address are shown at checkout.
2. When will my order be shipped?
Orders are generally dispatched within 1–2 working days after payment is confirmed.
3. How long does shipping take?
Delivery times depend on the shipping method and destination. In general, express shipping (DHL, FedEx, UPS) takes 2–7 business days, while standard shipping takes 10–15 business days. Estimated delivery times for your order are shown at checkout, and you will receive tracking information once your order ships.
4. Local taxes and import duties
Local taxes and import duties may be incurred in some countries and are not included in the amounts shown. The buyer or recipient of the shipment is responsible for all such taxes and duties. Our products are sold worldwide, and we cannot guarantee that they meet the import requirements of every country. If in doubt, please check with your country's customs office before ordering.
5. Customs declaration
All shipments are declared accurately and in accordance with applicable customs regulations. Any import duties, taxes, or fees assessed by the destination country are the buyer's responsibility. If you have specific documentation requirements for customs clearance (such as a commercial invoice), please leave a note at checkout or contact us after placing your order.
6. Shipping costs
Shipping costs are calculated automatically at checkout based on your order and delivery address, and are displayed before you complete your purchase.
7. Disclaimer
Once goods have left China, we are not responsible for any charges or losses caused by the customs authorities of the destination country or by the buyer. This includes the following situations:
- Customs fees charged by the destination country's customs authorities;
- Goods held by the destination country's customs authorities;
- The buyer failing to complete customs clearance;
- The buyer requesting to cancel the order after shipment;
- Goods being returned or abandoned because the buyer did not handle the required customs clearance procedures;
- Other situations caused by the destination country's customs authorities or by the buyer.